Privacy Policy

Intelligent Communication Services (ICS) considers the responsible use of personal information to be a critical element in enabling the Internet to reach its potential as a serious tool for personal and professional activities. As the Internet changes our lives in a number of ways, Intelligent Communication Services (ICS) is committed to respecting your privacy.

Intelligent Communication Services (ICS) provides this online privacy statement to make you aware of our privacy policy and practices and of the choices you can make about the way your information is collected and used. To make this notice easy to find, we have links available on our homepage and from the bottom of every Intelligent Communication Services (ICS) Web page. Intelligent Communication Services (ICS) collects information from users for a number of reasons, the chief one being to better understand the users and their needs.

Please read carefully our policy on data collection and use of the data collected.

When is information collected from you?

When you register for or use any of Intelligent Communication Services (ICS) 's services on websites owned and/or operated by Intelligent Communication Services (ICS)

When you register as a member of websites hosted by Intelligent Communication Services (ICS) on behalf of its business partners or use services on such websites

When you previously registered as a member of Intelligent Communication Services (ICS) , websites owned by Intelligent Communication Services (ICS) then offered by Intelligent Communication Services (ICS)

What is the information used for?

To provide goods and services by Intelligent Communication Services (ICS) or its designated representatives and/or business partners to you or parties designated by you and matters ancillary thereto

To verify and process payment when you purchase goods and services from our sites

For verification and record of your personal particulars including comparing it with information from other sources and using the information to communicate with you

To conduct statistical analysis of the users of our sites including the number of users, the frequency of use, profile of users and using such analysis for our business plans, the enhancement of our products and services, targeted advertisements and conveying such information in broad terms (but not information in relation to specific individuals) to third parties who have or propose to have business dealings with us

To send you information, promotions and updates including marketing and advertising materials in relation to our goods and services and those of third party organizations selected by us

To comply with any order of court or directive from authorities investigating any alleged offence, misdeeds and/or abuse or for the purposes of taking legal action against any users for breach of the Conditions of Access and/or Terms of Service

For the above purposes by third parties (who may be based outside Singapore) who offer goods and services or sponsor contests or other promotional programs on our site, whether in conjunction with us or not, if you purchase such goods, use such services or participate in such contests and promotional programs.

Can you opt out?

Whenever we send you any information, we will include instructions on how to unsubscribe and a link to do so. If you do not wish to receive further information of a similar nature, you may unsubscribe via this link or by sending us email at help If you do not wish to receive any information of any kind from us at all, you may go to your "My Account" page and check the "opt out" box or email us at help.

Will your personal information be shared with anyone?

We are committed to safeguarding your privacy. However, in the event that you participate in contests or other promotional programs on our site sponsored or organized by third parties or purchase goods and services offered by third parties or offer goods and services to third parties on our sites, your information may be disclosed to and used by such third parties.

Can you change and update your profiles?

If you wish to correct, change or update your frofiles, all you have to do is to go to your "My Account" page to do so. You will need to have your user id and password. How your data is protected ?

Intelligent Communication Services (ICS) will take reasonable steps to ensure that personal data are protected from unauthorized access. Access to "My Account" is password protected. Thus, no other party, including employees of Intelligent Communication Services (ICS) , can change the information. However, you must remember to log off from your account and close the browser window after use so that no unauthorized party can have access. You must not, at any time, divulge your password to any third party.

All information gathered by Intelligent Communication Services (ICS) is stored in systems that may only be accessed by authorized staff of Intelligent Communication Services (ICS) using assigned user ids and passwords.

Use of cookies

Intelligent Communication Services (ICS) uses "cookies", where a small data file is sent to your browser to store and track information about you when you enter our websites. The cookie is used to track information such as the number of users and their frequency of use, profiles of users and their preferred sites. While this cookie can tell us when you enter our sites and which pages you visit, it cannot read data off your hard disk.

ICS can help you with your business communication solution from initial consultation and selection to installation and training.